Read Recent HVAC and Plumbing Reviews From E.J. Thompson & Son LLC Customers
6
Charleston RoadPoca, West Virginia 25159
(304) 396-6313
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The gentleman that put my heat/AC in was very polite, professional, got the job done in a timely manner (especially doing it on his own) they got me on the schedule VERY quickly!!! Cleaned up after hi... Read MoreThe gentleman that put my heat/AC in was very polite, professional, got the job done in a timely manner (especially doing it on his own) they got me on the schedule VERY quickly!!! Cleaned up after himself and was very thorough about what he was doing. He explained everything in great detail and answered any questions I had. 10/10 recommend!!!! Read Less
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Evan and the team at E.J. Thompson & Son were great. They came out for an estimate on a water heater install the same day and had the job completed the following day. Very competitively priced.
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Our old furnace (in our home/residence) quit working. After doing some checking around, we chose EJT & Sons. They responded very quickly, diagnosed the problems, and carefully and clearly explained ... Read MoreOur old furnace (in our home/residence) quit working. After doing some checking around, we chose EJT & Sons. They responded very quickly, diagnosed the problems, and carefully and clearly explained the situation and laid out potential solutions and costs of each. Repairs were one option but would be expensive and could not eliminate risk that other (older) parts of the old furnace would have problems or fail even after the repair. We had several questions and John Jr. was good to answer them quickly and evenhandedly. In the end we decided to buy a new 2-stage high efficiency Trane furnace, given the age of the old unit, the high costs of repair, the higher efficiency of new units, lower operating costs, modern controls, and quieter operation, of a new unit. Consumer Reports research and other research indicated Trane brand was top-notch, very reliable, best of the best. John Jr. was great to work with to narrow down the furnace, warranty, and pricing options. Price of the Trane unit we picked, was fair/reasonable (and was good compared to quotes received elsewhere for other lower-rates and lesser quality brand/units). No surprises or add-ons. It was a turnkey price for the furnace/controls, etc., installed and up and running, with all taxes included. The crew was right on time and got the old furnace out and new one and new controls (thermostat with wireless interface) installed very smoothly. They explained what they would be doing and roughly how long it would take. When done, they also talked with us about the new furnace and helped set the settings on the new thermostat and explained how to use the new controls. We are extremely pleased. Very satisfied and would highly recommend EJT&Sons. Read Less
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We have been with them for 20 plus years. All service & replacements have been done to our satisfaction. Sometimes a little more sometimes a little less but always top shelf staff takes care of our ... Read MoreWe have been with them for 20 plus years. All service & replacements have been done to our satisfaction. Sometimes a little more sometimes a little less but always top shelf staff takes care of our needs!!! Read Less
Why Choose Us
Emergency Service
Trane Comfort Specialists